Vzw.com/smartsetup: A User's Perspective

This customer service and support use case highlights how a verizon customer can setup and activate a new phone, including backing up and transferring information from their previous device. You can chat with a live expert if you need help. How long does smart setup take? Activating a smartphone on verizon is done during the initial setup when powering on your device. You will need the password for the verizon account that handles billing for your plan or the last four digits of the social security number associated with the account.

To follow along step by step with the video, go to your my verizon activate or switch device page. You'll need to sign in first to get started. Once the data is backed up, you can download the same app on your new. Learn how to get your phone up and running, whether you want to activate a verizon phone or bring your own device. Use our troubleshooting assistant to fix your device issues. Your browser does not support html5 video tag or the video cannot be played. Let's say you have a newer phone. We recommend using our smart setup using this link: A lot of manufacturers also include a way to transfer your data from one phone to another during the activation process. We hope this helps explain.